Standard shipping takes 5–10 business days within the US, 7–14 business days to Canada and the UK, and 10–20 business days for other international destinations. Once your order ships, you'll receive a tracking number by email so you can follow it every step of the way.

Yes! We offer free standard shipping on every order, worldwide — no minimum, no exceptions. Express shipping is available at checkout for an additional fee where supported.

We process orders quickly, but if you need to make a change or cancellation, please contact us within 24 hours of placing your order. After that window, we cannot guarantee changes can be made before the order ships.

Yes! We ship to the United States, Canada, United Kingdom, Australia, Ghana, and most of Europe. International orders may be subject to customs fees or import duties, which are the customer's responsibility. Don't see your country at checkout? Contact us — we're expanding all the time.

We offer a 30-day hassle-free return policy. If you're not completely satisfied with your purchase, simply contact us within 30 days of receiving your order and we'll make it right — no questions asked.

Once we receive and inspect your return, refunds are processed within 3–5 business days. The amount will be credited back to your original payment method. You'll receive an email confirmation once your refund has been issued.

We're so sorry to hear that! Please take a photo of the damaged item and packaging, and email us at contact@fetecart.com within 7 days of delivery. We'll send you a replacement or issue a full refund right away.

Yes! All FeteCart beauty products are cruelty-free. We are committed to ethical sourcing and do not test on animals. Many of our products are also vegan-friendly — look for the vegan label on individual product pages.

Each product page includes a shade description and skin tone guide. If you're unsure, our customer support team is happy to help you find your perfect match — just send us a message with your skin tone and the look you're going for!

Absolutely. Every product sold on FeteCart is 100% authentic and sourced directly from trusted manufacturers. We stand behind the quality of everything we sell — if you ever have a concern, we'll make it right.

No account needed! You can checkout as a guest. However, creating an account lets you track orders, save your shipping details, and access exclusive member offers. It's free and takes less than a minute.

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are securely encrypted.

Yes, completely. FeteCart uses industry-standard SSL encryption and we never store your full card details on our servers. All payments are processed through Shopify's secure payment gateway, which is PCI DSS compliant.