Returns & Refunds

Last updated: June 2026

🔄 30-Day Hassle-Free Returns — shop with complete confidence!

Our Return Policy

We want you to love every FeteCart purchase. If you’re not completely satisfied, you may return eligible items within 30 days of delivery for a full refund.

Eligibility Requirements

To qualify for a return, items must be:

Unused and unopened — products must be in original, sealed condition
In original packaging with all tags and labels attached
Returned within 30 days of the delivery date

Non-returnable items:

Opened or used cosmetic products (for hygiene and safety reasons)
Items marked “Final Sale”
Gift cards

How to Return

Email contact@fetecart.com with your order number and reason for return
We’ll respond within 1–2 business days with return instructions
Ship the item to the address we provide
Once received and inspected, your refund will be processed within 5–7 business days

Refunds

Approved refunds are returned to your original payment method within 5–7 business days. Your bank may take additional time to post the credit.

Damaged or Wrong Items

Received a damaged, defective, or wrong item? Contact us within 7 days of delivery at contact@fetecart.com with photos. We’ll send a replacement or full refund — no return needed!

Exchanges

We don’t offer direct exchanges at this time. Please return your item for a refund and place a new order.

Return Shipping

Customers are responsible for return shipping unless the item is damaged, defective, or incorrectly sent by us. We recommend using a trackable shipping method.